This privacy policy (“Privacy Policy”) governs how we, CHIOAPP Ltd (together, “CHIO”, “we”, “our” or “us”) use, collect, and store Personal Data we collect or receive from or about you (“you”) such as in the following use cases:
(i) When you browse or visit our website, WWW.CHIO.APP (“Website”);
(ii) When you make use of, or interact with, our Website
a. When you subscribe to our distribution list(s) / newsletter(s)
b. When you create a user or login to our browser extension.
c. When you contact us (e.g. customer support, need help)
(iii) When you make use of, or interact with, our CHIO mobile software application, that we license (the “App”).
a. When you download our App (from the website or the marketplace) and create your profile
b. When you use our App features and services
c. When you interact with us on our social media profiles (e.g., Facebook, Instagram, Twitter, LinkedIn)
Please read this Privacy Policy carefully, so you can understand our practices and your rights in relation to personal data. “Personal Data” or “Personal Information” means any information that can be used, alone or together with other data, to uniquely identify any living human being and any information deemed as Personally Identifiable Information by privacy laws. Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory right, including your rights to a remedy or means of enforcement. We have implemented this Privacy Policy because your privacy, and the privacy of other users, is important to us. This Privacy Policy explains our online information practices and the choices you can make about the way your Personal Information is collected and used in connection with the Service.
1. What information we collect, why we collect it, and how it is used
2. How we protect and retain your Personal Data
3. How we share your Personal Data
4. Your privacy rights. How to delete your account
5. Use by children
6. Interaction with third party products
7. Log files
8. Analytic tools
9. Contact us
This Privacy Policy may be updated from time to time and therefore we ask you to check back periodically for the latest version of the Privacy Policy, as indicated above. If there will be any significant changes made to the use of your Personal Information in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.
WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED
| Data we collect | Why is the data collected and for what purposes? | Consequences of not providing the data |
| When you browse or visit our Website | ||
|---|---|---|
| Cookies, log files, analytic tools and other tracking tools |
| Cannot use or access some parts of the Website |
| When you make use of, or interact with, our Website | ||
| When you sign up for our distribution list(s) / newsletter(s) | ||
|
| Cannot add you to our mailing list Cannot send you marketing communications |
| When you create a user or login to our browser extension. | ||
|
| Cannot allow you to create your profile Cannot allow you to make use of our browser extension services and features. Cannot allow you to make use of our website services and features. Cannot provide you with CHIO’s services |
| When you make use of, or interact with the App | ||
| When you download our App (from the website or the marketplace) and create your profile | ||
|
| Cannot allow you to create your profile Cannot allow you to make use of the App Cannot provide you with CHIO’s services |
| When you use our App features and services | ||
|
| Cannot allow you to make use the App Cannot provide you with CHIO’s services Cannot review or improve the usage and operations of our Website |
| When we use the Personal Information of our service providers | ||
|
| Cannot allow you to make use the App Cannot provide you with CHIO’s services Cannot review or improve the usage and operations of our Website |
| When you interact with us on our social media profiles (e.g., Facebook, Instagram, Twitter, LinkedIn) | ||
|
| Cannot reply or respond to your request Cannot send you marketing communications |
Finally, please note that some of the abovementioned Personal Data will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. Personal Data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize or de-identify your Personal Data and further use it for internal and external purposes, including, without limitation, to improve the services and for research purposes. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).
HOW WE PROTECT AND RETAIN YOUR PERSONAL DATA
2.1. Security. We have implemented appropriate technical, organizational and security measures designed to protect your Personal Data. However, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.
2.2. Retention of your Personal Data. Your Personal Data will be stored until we delete the record and we proactively delete it or you send a valid deletion request, please note that in some circumstances we may store your Personal Data for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your Personal Data or dealings.
HOW WE SHARE YOUR PERSONAL DATA
In addition to the recipients described above, we may share your Personal Data as follows:
3.1. We may use third party service providers to process your Personal Data for the purposes outlined above, including, without limitation:
3.1.1. With cloud service providers for hosting purposes;
3.1.2. With email providers, marketing, CRM and other similar tool providers; and
3.1.3. With analytic companies, in order to help us understand and analyze data we collect (which may include Personal Data) in accordance with this policy.
3.2. To the extent necessary, with regulators, courts or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order;
3.3. If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your Personal Data to such third party (whether actual or potential) in connection with the foregoing events;
3.4. In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your Personal Data in connection with the foregoing events, including, in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company; and/or
3.5. Where you have provided your consent to us sharing or transferring your Personal Data.
YOUR PRIVACY RIGHTS. HOW TO DELETE YOUR ACCOUNT
Rights: The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals (some of which only apply to individuals protected by the Israeli privacy law):
You have a right to access Personal Data held about you; and
You have a right to amend or delete Personal Data.
4.1. You can exercise your rights by contacting us at [email protected]. You may use an authorized agent to submit a request on your behalf if you provide the authorized agent written permission signed by you. To protect your privacy, we may take steps to verify your identity before fulfilling your request. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information in order to fulfil your request. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initial requested, we will address your request to the maximum extent possible, all in accordance with applicable law.
4.2. Deleting your account: Should you ever decide to delete your account, you may do so by pressing the delete account button on the profile settings. If you terminate your account, any association between your account and Personal Data we store will no longer be accessible through your account. However, given the nature of sharing on certain services, any public activity on your account prior to deletion will remain stored on our servers and will remain accessible to the public.
USE BY CHILDREN
We do not offer our products or services for use by children and, therefore, we do not knowingly collect Personal Data from, and/or about children under the age of eighteen (18). If you are under the age of eighteen (18), do not provide any Personal Data to us without involvement of a parent or a guardian. we do not intend to offer information society services directly to children. In the event that we become aware that you provide Personal Data in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at [email protected]
INTERACTION WITH THIRD PARTY PRODUCTS
We enable you to interact with third party websites, mobile software applications and products or services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.
LOG FILES
We use log files. We use such information to analyze trends, administer the App and the Website, track users’ movement around the App and the Website, and gather demographic information.
ANALYTIC TOOLS
● Google Analytics. The Website uses a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other websites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with Personal Information we collect. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service, available at https://marketingplatform.google.com/about/analytics/terms/us/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/. Firebase Analytics. We also use “Google Analytics for Firebase”. By enabling this tool, we enable the collection of data about App Users, including via identifiers for mobile devices (including Android Advertising ID and Advertising Identifier for iOS), cookies and similar technologies. We use the information we get from Google Analytics for Firebase to maintain and improve our App(s). We do not facilitate the
● merging of personally-identifiable information with non-personally identifiable information unless we have robust notice of, and your prior affirmative (i.e., opt-in) consent to, that merger. Finally, please note that Google Analytics for Firebase’s terms (available at https://firebase.google.com/terms/) shall also apply.
● We reserve the right to remove or add new analytic tools.
CONTACT US
If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at [please consider creating a privacy-related email, for example: [email protected]